Can you remove old pet urine smells?
Yes! Our professional pet odor cleaning service is specifically designed to address urine-soaked areas that have been sitting for weeks, months, or even years. We use a combination of subsurface extraction and live enzyme treatment to penetrate the deepest layers of your carpet, padding, and backing. Our goal is not to just mask the smell, but to eliminate the root cause entirely. Many of our customers are amazed at how fresh their home smells after just one treatment.

Is your service safe for babies and pets?
Absolutely. We understand how important it is to protect every member of your household, including the smallest and furriest ones. Our cleaning solutions are non-toxic, hypoallergenic, and eco-friendly. That means no harsh chemicals or residues that could trigger allergic reactions or harm sensitive skin. Whether your little one is crawling on the floor or your pet loves rolling around on the carpet, you can trust that our service is 100% safe for them.

Will it leave my carpet wet for days?
Nope! Unlike traditional steam cleaning, which can leave your carpet damp for a day or more, our dry carpet odor removal system ensures a much faster turnaround. Thanks to our deep extraction process and low-moisture cleaning method, most carpets are dry within just 1 to 2 hours. That means less downtime, no risk of mildew, and no tiptoeing around your house in socks!

What if the odor comes back?
We stand by the quality of our service with a 100% satisfaction guarantee. If a treated area starts to smell again within a reasonable time frame, we’ll happily come back to re-treat the problem, free of charge. Persistent pet odors can be tough, especially if they’ve soaked into the carpet pad or backing, but we won’t stop until your space smells fresh and clean.

Can you get out drink stains like juice, soda, coffee, or wine?
Definitely. Drink stains are some of the most common and frustrating types we encounter. From brightly colored fruit punch to deep-set coffee stains, our team has the tools and expertise to remove them effectively. We start with a pre-treatment designed to break down sugars, tannins, and dyes, followed by a deep-clean extraction process that lifts the stain from the carpet fibers. For wine spills, our oxidizer-based treatments neutralize the pigments without damaging your carpet. Every stain is different, we assess each one and use a customized solution to get the best results. The good news? Even stains you thought were permanent may be completely reversible with the Safe-Dry® method.